GENERAL CONDITIONS OF USE OF: https://www.mtl81.com
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Last updated on: July 23, 2024 PLEASE READ THESE TERMS AND CONDITIONS BEFORE USING THE SITE
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The following terms and conditions govern and apply to your use of or reliance on the site maintained by www.mtl81.com (the "Site").
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By accessing or browsing the Site, you represent that you have read and understood the Terms of Use and agree to be bound by them. Please note that we may change the Terms of Use at any time without notice. Your continued use of the Site will be deemed your acceptance of the revised Terms of Use.
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1. INTELLECTUAL PROPERTY
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All intellectual property on the Site is owned by us or our licensors and includes any material protected by copyright, trademark or patent. All trademarks are owned, registered and/or licensed by us. All content on the Site including, but not limited to, text, software, code, design, graphics, photos, sounds, music, videos, applications, interactive features and any other content, is a collective work under Canadian or other copyright law and is the property of www.mtl81.com
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2. USE OF COMPANY CONTENT
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We may provide you with certain information as a result of your use of the Site, including, without limitation, materials, data or information developed by us, or any other material that may assist you in using the Site or the Services (the "Company Content"). The Company Content may not be used for any purpose other than the use of the Site and the Services offered on the Site. Nothing herein shall be construed as granting you any license or intellectual property rights.
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3. USER ACCOUNT AND USE OF ACCOUNT
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If your use of the Site requires an account that identifies you as a user of the Site (a "User Account"):
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a) you are solely responsible for your User Account, for maintaining the confidentiality and security of your User Account and all passwords related to your User Account, and for the activity of any person who accesses your Account with or without your permission;
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b) you agree to immediately notify us of any unauthorized use of your User Account, of services provided through your User Account, of a password related to your User Account, or of any other breach of security of your User Account or of services provided through your User Account, and you agree to assist us, as requested, in stopping or remedying any breach of security related to your Account; and
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4. PAYMENT
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When you make a purchase on the Site, you agree to provide a valid payment instrument. Pay attention to the details of the transaction as the total price may include taxes, fees and shipping costs for which you are responsible. When you provide us with a payment instrument, you represent that you have permission to use that payment instrument. When you make a payment, you authorize us and the payment service we use to charge the full amount to the payment instrument you designated for the transaction. You also authorize us to collect and store that payment instrument and any other information related to the transaction. If you pay by debit or credit card, we may obtain a pre-authorization from the card issuer for an amount up to the full amount of the transaction. If you choose to cancel a transaction before it is completed, the funds used for the pre-authorization may not be immediately available in your account. We reserve the right to cancel any transaction if we believe that the transaction violates these Terms of Use or if we believe that doing so will prevent financial loss. In order to prevent financial loss, we may contact the issuer of your payment instrument, law enforcement authorities or any affected third parties (including other users) and may share details of any payments you are associated with if we believe that doing so will prevent financial loss or a violation of the law. Payment for any ongoing services will be charged automatically until you notify us that you wish to terminate the services.
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5. SALE OF PRODUCTS AND/OR SERVICES
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We may sell goods or services. We undertake to be as accurate as possible with respect to any information about goods and services, including product descriptions and product images. However, we do not guarantee the accuracy or reliability of any information relating to a product and you acknowledge and agree that the purchase of such products is at your own risk.
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6. SHIPPING, DELIVERY AND RETURN POLICY
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You agree to ensure payment for all items you may purchase on the Site, and you acknowledge and agree that prices are subject to change. When you purchase a physical product, you agree to provide us with a valid email address, shipping address, and billing information. We reserve the right to refuse or cancel an order for any reason, including errors or omissions in the information you provide. In such case, if payment has already been processed, we will issue a refund of the purchase price. We may require additional information from you before confirming the sale, and we reserve the right to place any additional restrictions on the sale of our products. For the sale of physical goods, we may pre-authorize your debit or credit card at the time you place the order, or we may charge your card at the time the order is shipped. You agree to monitor your payment instrument. Shipping and delivery costs and expected delivery dates are subject to change due to unforeseen circumstances. For any questions or disputes, you agree to contact us in a timely manner at the following email address:
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If you are not satisfied with a product you have purchased on our site, you can do the following:
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All return requests must be processed by info@mtl81.com All returns will be credited once received and processed in our offices. Shipping and handling charges are non-refundable. Our policy does NOT include refunds, only exchanges or credit. Sale items are FINAL SALE. These are not eligible for returns. It is very important to us that you are completely satisfied with your purchase. That's why we offer a refund in the following cases: • The item doesn't fit • The item is unwashed • You simply changed your mind With the following conditions: • The item is unworn • The item is unwashed • The item is not a sale/clearance item or limited edition • The item is not a bodysuit, swimsuit, boxer shorts or socks • The item is returned to us within 30 days of the purchase date • The item still has its original label *Please note that all return shipping costs must be covered by the customer, except in cases where the item is confirmed defective by our team. If there is a mistake that was made in the shipping address, the customer is responsible for the shipping costs for sending the package. If the package is not sent again, the customer must still pay the shipping costs
(even if the order is $100 and more). Once the package is shipped, no changes can be made to the order. It will be your responsibility.)
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7. ACCEPTABLE USE OF THE SITE
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You agree not to use the Site for any unlawful purpose or any other purpose prohibited under this clause. You agree not to use the Site in any way that could harm the Site, the services or the business activity of www.mtl81.com. You also agree not to use the Site for the following purposes:
a) harass, abuse or threaten others or otherwise violate the rights of any person;
b) violate the intellectual property of www.mtl81.com. or any other third party;
c) upload or transmit computer viruses or any other software that may damage the property of www.mtl81.com. or others;
d) commit fraud;
e) create or participate in any illegal gambling, lottery or pyramid scheme;
f) publish or distribute obscene or defamatory material;
(g) publish or distribute any material that incites violence, hatred, or discrimination against any group; and/or
(h) illicitly collect information about others.
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8. PROTECTION OF PRIVACY
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By using our Site, you may provide us with certain information. By using the Site, you authorize us to use your information in Canada and in any country in which we may operate.
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When you register for a user account, you provide us with a valid email address and you may also provide us with certain additional information, such as your name and/or billing information.
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Depending on your use of our Site, we may also receive information from external applications that you use to access our Site or we may receive information about you through various web technologies such as cookies, logs, web beacons (also known as "clear GIFs"), tags and others. We use the information collected from you to ensure that you have a good experience on the Site. We may also track some of the passive information received to improve our marketing and analytics and, to do this, we may work with third-party providers.
If you wish to block our access to any passive information we receive through the use of various technologies, you may choose to disable cookies in your web browser. Please note that we will still receive information about you that you provide to us, such as your email address.
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If you choose to terminate your account, we will store and retain your information for a reasonable period of time in accordance with applicable federal, provincial and other laws.
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9. REVERSE ENGINEERING AND SECURITY
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You may not do any of the following:
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a) reverse engineer or disassemble any code or software on or from this Site;
b) violate or attempt to violate the security of the Site through unauthorized access, circumvention of encryption or other security tools, data mining or interference with any host, user or network.
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10. DATA LOSS
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We are not responsible for the security of your user account or the contents of your account. Use of the Site is at your own risk.
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11. COMPENSATION
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You agree to defend, indemnify and hold harmless www.mtl81.com. and its affiliates from and against any claim, suit or demand, including attorneys' fees, that may arise from or relate to your use or misuse of the Site, your violation of these Terms or your conduct and actions. If we choose to do so, we will select our own counsel and participate in our own defense.
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12. SPAM POLICY
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You are strictly prohibited from using the Site or any service offered on the Site for any illegal spam-related activity, including collecting others' addresses and personal information or sending mass commercial emails.
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13. LINKS AND THIRD PARTY CONTENT
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We may post links to third party sites or services. We are not responsible for any damages or losses related to the use of third party services linked from our site.
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14. INDEPENDENCE OF CLAUSES
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If any of these clauses is found to be illegal, void or unenforceable, in whole or in part, the unenforceable portion will not affect the validity and enforceability of the other clauses of these terms of use..
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15. SERVICE INTERRUPTIONS
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We may need to interrupt your access to the Site in order to perform maintenance or unplanned emergency work. You agree that your access to the Site may be affected by unplanned or unanticipated downtime for any reason and that we will not be liable for any damages or losses arising from such downtime.
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16. TERMINATION OF USER ACCOUNT
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We may suspend, limit or terminate your user account and your use of the Site in our sole discretion, at any time, without notice and for any reason, including the operation or efficiency of the Site or of our or a third party's equipment or network being impaired by your use or misuse of the Site or if you have been or are currently in violation of the terms hereof. We will have no liability to any third party, including any third party provider for any suspension, restriction or termination of your access to the Site.
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17. NO WARRANTIES
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While we have used reasonable efforts to ensure that the content of this site is accurate, we do not guarantee that the content is error-free, up-to-date or complete. Under no circumstances will we be liable for any damages that may arise from any errors on the site.
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We assume no liability for any damages arising from the misuse of the content of the site. Nor can we guarantee that the site will be available without interruption, without errors or omissions, or that defects will be corrected. Nor can we guarantee that the site and the servers that make it available are free of viruses or harmful components. The site and its content are provided "as is" and "as available" without any representation, warranty or condition of any kind, either express or implied.
If you decide to subscribe to any services or features of the Site that require a subscription, you agree to provide accurate and up-to-date information about yourself as required by the relevant registration or subscription process, and to ensure its accuracy by updating it as soon as possible. You agree to maintain the confidentiality of any passwords or other account identifiers that you choose or that are assigned to you at the time of registration or subscription on www.mtl81.com. or its partners and to assume responsibility for all activities related to the use of these passwords or accounts. In addition, you agree to notify us of any unauthorized use of your password or your member account. We cannot be held responsible in any way, directly or indirectly, for any loss or damage of any nature whatsoever arising from your failure to comply with this provision or related to such failure.
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You acknowledge that we may, in our sole and absolute discretion, and without notice, suspend, cancel or terminate your account, your use of or access to the Site or any of its services, and remove and discard any information or content relating to the Site or any of the services offered (and terminate your use of them), for any reason, including if we believe that you have violated these Terms. Furthermore, you acknowledge that we will not be liable to you or anyone else as a result of such suspension, cancellation or termination. If you are dissatisfied with www.mtl81.com. or any of its services, or with any of these Terms, rules, policies, guidelines or our practices relating to the operation of www.mtl81.com. or any of its services, your sole remedy is to stop using the Site or service in question.
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18. CONFIDENTIALITY
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Communications via the Internet are subject to interception, loss or alteration, therefore, you acknowledge that any information or material you provide electronically as a result of accessing or using this Site is neither confidential nor proprietary, except to the extent required by applicable laws and that unprotected e-mail communications over the Internet may be intercepted, altered or lost.
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19. LIMITATION OF LIABILITY
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We are not liable in any way for any damages you may suffer arising from your use of the Site, to the fullest extent of the law. The maximum liability of www.mtl81.com. arising from your use of the Site is limited to one hundred (100) Canadian dollars or the amount paid to www.mtl81.com. in the last six months, whichever is greater. This applies to any claim including, but not limited to, loss of profits or revenue, indirect or punitive damages, negligence, civil liability or fraud of any kind.
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20. QUESTIONS AND ADDITIONAL INFORMATION
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For any questions or to obtain further information, please contact us at the following address: